Terms & Conditions

These terms and conditions outline how Iron Field Mechanical manages service work, parts, invoices, payments, fitted parts, risk and account terms. Please read these terms before engaging Iron Field for servicing, repairs, parts supply or related work.

1. General

By engaging Iron Field for repairs, servicing, diagnostics, call-outs, parts supply or related services, you agree to these Terms & Conditions. Iron Field reserves the right to update or amend these terms at any time without prior notice.

2. Quotes & Estimates

Any quotes or estimates provided by Iron Field are based on the information available at the time. Additional faults, parts or labour required during repairs may result in variations to the original estimate. Where possible, Iron Field will communicate significant changes before proceeding. Quotes are valid for 14 days unless otherwise stated.

3. Service Work & Repairs

Iron Field will carry out servicing and repair work with reasonable care and skill. Repair timeframes may vary depending on parts availability, workload, weather conditions, supplier delays or the extent of mechanical issues discovered during inspection. While every effort is made to complete work within estimated timeframes, Iron Field is not liable for delays outside of its reasonable control.

4. Parts Supply

Parts supplied by Iron Field may include genuine, aftermarket or compatible components depending on availability and suitability. Any warranty on supplied parts is subject to the manufacturer or supplier warranty terms. Special-order parts may require payment prior to ordering and may not be refundable unless faulty.

5. Fitted Parts & Installed Components

Any parts fitted by Iron Field become the responsibility of the customer once the machinery has been collected, delivered or returned to service. Iron Field is not responsible for failures caused by misuse, lack of maintenance, operator error, accidental damage or issues unrelated to the original repair.

6. Call-Outs & On-Site Work

On-site service work and emergency call-outs may incur travel charges in addition to labour and parts. Minimum call-out fees may apply depending on location and time of service.

7. Invoices & Payment Terms

Payment terms are strictly as outlined on the invoice unless otherwise agreed in writing. Late payment fees of 1% per month may apply to overdue accounts. Iron Field reserves the right to pause further work, withhold machinery release or suspend account trading where invoices remain unpaid. The customer is responsible for any recovery costs, collection fees or legal expenses associated with overdue accounts.

8. Risk & Liability

Machinery left with Iron Field or serviced on-site remains at the owner’s risk at all times. Customers are responsible for ensuring the machinery is insured appropriately. Iron Field is not liable for:

• Loss of income, crop loss or downtime

• Indirect or consequential loss

• Damage caused by pre-existing faults or failures

• Delays outside of reasonable control

9. Warranty Claims

Warranty claims must be reported to Iron Field as soon as possible after the issue is identified. Iron Field reserves the right to inspect or assess any claimed faulty workmanship or parts before approving repairs, replacements or refunds.

10. Ownership of Goods

All parts and goods supplied remain the property of Iron Field until paid for in full. Iron Field reserves the right to recover unpaid goods where payment has not been received in accordance with agreed payment terms.

11. Acceptance of Terms

Engaging Iron Field for services, repairs, diagnostics, call-outs or parts supply confirms acceptance of these Terms & Conditions.